Returns & Exchanges Policy

At Al-Ihsan Shop, we strive to ensure your satisfaction with our modest fashion collections. If you are not completely happy with your purchase, you may return eligible items within 14 days of delivery for an exchange or refund.

1

Initiate Your Return

Log in to your account and visit the 'My Orders' section to select the items you wish to return and submit a request.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the garments are unworn and unwashed.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing