Frequently Asked Questions

Everything you need to know about shopping with Al-Ihsan Shop

What is the standard shipping time for my order?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on the destination.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply contact our support team to initiate a return or exchange process.

How do I know which size will fit me best?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing may vary slightly between different collections.

Which payment methods do you accept?

Al-Ihsan Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Are the colors of the products accurate to what I see on screen?

We strive to display our product colors as accurately as possible. However, due to different monitor settings and lighting, slight variations in color may occur.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.